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Incorrect date on mobile

Posted: February 10, 2019 at 10:52 am


hreseck

February 10, 2019 at 10:52 am

I had to reschedule an event due to a snow storm. The updated event is fine on my desktop, but on iPhone and iPad the old date of February 11 still shows up and the old event description with the old registration deadline. However, clicking on the calendar icon shows the right date, which is February 18. https://www.heatherreseck.com/events/indian-cuisine-port-townsend/

Any clues about why this is happening and how to fix it?

TIA


Tony

  • Support Staff

February 11, 2019 at 4:51 am

Hi Tia,

I’m assuming you are not logged into the site on mobile, but are on Desktop?

The reason I say that is in the source code for the event you posted is this:

<!-- WP Fastest Cache file was created in 1.8730721473694 seconds, on 07-02-19 21:20:10 -->

That’s on Desktop for me and the date is ‘incorrect’ – https://monosnap.com/file/vV3INdQvIMFHXwvGw3Z3HrsApEoR8b

The reason for that is the page is being served from cache which was generated before you made the date change, logged out users will be served the cached version, logged in will not.

Purging the cache should ‘fix’ this for you but you should also exclude EE events from any caching to prevent similar issues, we have some documentation on how to do that here:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/


hreseck

February 11, 2019 at 11:07 am

Thanks so much! That fixed it.

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Updated by  hreseck 6 months, 2 weeks ago ago

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