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Incomplete payments show up as event registrations

Posted: September 21, 2012 at 2:51 pm


Michel Neray

September 21, 2012 at 2:51 pm

If I register for an event and then drop out before payment (so I close Paypal without making a payment, for example), I still show up as registered for the event. It does show up as ‘payment incomplete’, but there are no details… is there any way to have incomplete payments NOT get logged as registered attendees?


Dean

September 24, 2012 at 2:36 am

Hi Michel,

You may want to have a quick look at this thread https://eventespresso.com/topic/form-abandonment-issues/#post-14342

The short answer is that no, we currently cant change that system, but it is being looked at for 3.2

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Updated by  Dean 8 years, 6 months ago ago

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