Support

Home Forums MailChimp Integration Incomplete and Complete Attendees In Mailchimp – EE4 Add On

Incomplete and Complete Attendees In Mailchimp – EE4 Add On

Posted: July 28, 2015 at 2:37 am


Stephanie Redcross

July 28, 2015 at 2:37 am

I’ve noticed that with the Mailchimp integrations, people are being added to my subscriber list that haven’t completed the registration (e.g. people with an incomplete status in EE).

Is there a way to change this so only approved registrations are sent to Mailchimp? It seems like it is a timing issue. Are people are sent to Mailchimp before payment confirmation is received?


Tony

  • Support Staff

July 28, 2015 at 4:04 am

Hi Stephanie,

The registration information is passed to MailChimp as soon as it is available within Event Espresso, this would be at the end of ‘Step 1’ within the single page checkout (when clicking proceed to payment options)

Currently it is not possible to change when the info is sent to MailChimp, I have created a ticket and requested some developer feedback on this.


Lorenzo Orlando Caum

  • Support Staff

October 22, 2015 at 1:15 pm

Hello Stephanie,

We’ve just released an update to the MailChimp add-on for Event Espresso 4 and we wanted to let you know about it.

The latest version of MailChimp introduces some additional options for determining when add-on should add a registrant/attendee to a specific list in MailChimp. Here are those options:

subscriber submits information
registration is completed (payment status does not matter)
registration is completed with an approved status

The first option above will run as soon as a registrant/attendee submits their information in step 1 of registration checkout.

The second option will run once registration checkout is completed. However, it does not consider the payment status so a registrant that has not paid (e.g. pending payment) could be added to MailChimp

The third option is the new default option and will only add registrants that have a completed registration. If an event is paid, then they are added only if they have paid. If the event is free, then they will also be added

Your site should show an update notice for MailChimp later today.

Before updating, please backup your site:

http://eventespresso.com/wiki/how-to-back-up-your-site/

Then look for MailChimp for Event Espresso 4 in your list of plugins in your WordPress dashboard and click to update it. If there are updates for other add-ons for Event Espresso 4, then you can go ahead and update them as well.

Also, if you would like to change the default behavior for MailChimp, then you can do so by going to Event Espresso –> MailChimp. Then make changes as needed and then save.

Thanks


Lorenzo

The support post ‘Incomplete and Complete Attendees In Mailchimp – EE4 Add On’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Status: closed

Updated by  Lorenzo Orlando Caum 3 years, 9 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!