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Inactive

Posted: December 5, 2016 at 5:38 am

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kemst

December 5, 2016 at 5:38 am

All of my events became inactive. I do not know if someone has changed any settings. Now even if I create a new event the event becomes inactive. see picture http://imgur.com/gnsctEe <br>
here is a link to one of the events https://kennslumidstod.hi.is/events/ritstuldarforritid-turnitin-kynning-2/


kemst

December 5, 2016 at 7:17 am

I also started getting these errors. Not always but sometimes this will show on the screen but there is nothing wrong with that page. see pic http://imgur.com/a/kHkmL


kemst

December 5, 2016 at 8:41 am

it is fixed now and I did nothing to fix it.


Tony

  • Support Staff

December 5, 2016 at 8:46 am

Hi there,

Which part is now fixed? Your events or the notice?


kemst

December 5, 2016 at 8:49 am

Hi Tony, Yes the events are now fixed and I think the notice is gone but the notice is not always giving me errors so hopefully it’s also gone.


Tony

  • Support Staff

December 5, 2016 at 8:55 am

For the notice lets make sure the shortcode tracking is setup correctly.

Go to Event Espresso -> General Settings -> Critical Pages.

Save the settings.

Now edit the Registration Cancelled page, remove the shortcode and save. Then add the shortcode again and save once again.

Finally resave the critical pages setting again, that should rebuild the shortcode tracking.

The events showing inactive is really strange, do ou have access to the server error logs?

If so check within those for any error from Event Espresso.

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