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In Messages, I'm confused about the shortcake for (secondary) registrant email

Posted: July 6, 2022 at 10:34 am

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Michael King

July 6, 2022 at 10:34 am

Possible that I’ve screwed something up, but here’s my question…

I have a couple of custom messages for Payment, and Registration confirmation. Primary registrants seem to be getting what they need, but on the Secondary type of messages I can’t find a shortcode for the secondary email, all I can find is for the primary. What am I missing?

Thanks!


Tony

  • Support Staff

July 7, 2022 at 9:58 am

Hi there,

May I ask what you mean by ‘secondary email’?

The Primary registrant context is always intended to send to only the primary registrant but it is also considered an additional email, there are specific shortcodes for the primary registrant which I’m sure you’ve found.

The registrant context sends an email to each registrant in the group (including the Primary Registrant) so there isn’t a specific ‘secondary’ email shortcode, but the ‘registrant’ shortcodes should be used so they parse for each individual registrant as EE loops over them.

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