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Importing Attendees in Groups

Posted: November 27, 2019 at 3:59 pm


DynamicHospitality

November 27, 2019 at 3:59 pm

I am using the importer plug-in and wonder if there is a way to import attendees that purchased as a group, so all tickets are sent in 1 email as opposed to 10 emails to the same contact? Event a link to all 10 tickets would be more ideal if I have to send each group a personal email from my Outlook with the link.

Is there a word around here?

Thank you.


Josh

  • Support Staff

November 27, 2019 at 8:13 pm

Hi,

Currently the attendee importer can not import groups of attendees. Each attendee gets one ticket.


DynamicHospitality

November 28, 2019 at 10:55 am

Hey Josh,

Thank you. My issue is if a group of 12 bought their tickets via cash but under 1 name… I cannot (a) combine them into the same transaction and (b) they will receive 12 separate emails with 1 ticket in each email…

Is there a work around at all to have the tickets combined?


Tony

  • Support Staff

November 29, 2019 at 2:58 am

Not when using the Importer Add-on but you can add them manually within the Admin:

Event Espresso -> Events -> {hover over event} -> Registrations -> Add new registration.

There you can add the registrations manually and chose whether or not to send notifications.


DynamicHospitality

December 2, 2019 at 10:43 am

Thank you! This is very helpful. 🙂

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