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Importer plugin stopped working and keeps crashing

Posted: September 16, 2023 at 10:50 am


whr-admin

September 16, 2023 at 10:50 am

This plugin used to work, we’ve used it for a couple of years (an annual event), but this year it just crashes. Latest version of WP (6.3.1), latest EE (5.0.10), latest Importer (1.0.3).
Any ideas??


Tony

  • Support Staff

    •

September 18, 2023 at 7:11 am

Hi there,

I’ve managed to reproduce this and pushed an update for the importer add-on which should fix it.

If you don’t see an update available for the Importer add-on go to Event Espresso -> General Settings.

Don’t make any changes and just hit save to force an update check.

The update should then show in Dahsboard -> Plugins.


whr-admin

September 18, 2023 at 7:14 am

Great thanks, will try the update now


whr-admin

September 18, 2023 at 11:10 am

Thanks Tony, the update has resolved the issue … thank you very much, this has saved many hours of tedious imputing!


Tony

  • Support Staff

    •

September 18, 2023 at 3:05 pm

Awesome, I’m glad it worked and thanks for keeping us updated 🙂

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Status: closed

Updated by  Tony 7 months, 1 week ago ago

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