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Importer breaks wordpress

Posted: August 26, 2020 at 8:37 am


ComedieTriomphe

August 26, 2020 at 8:37 am

Hey,

I am trying to use the importer to add some attendees’ infos from CSV. I can get to the importer page, select the event, and when I hit continue WordPress tells me it went into a critical error. It says it will send an email with more infos but I have never received any of it.

What would be causing it?

Thank you.


ComedieTriomphe

August 26, 2020 at 8:43 am

Here is the error message displayed:

Notice: unserialize(): Error at offset 52 of 3551 bytes in /home/gs1dv36p/public_html/triomphenew/wp-content/themes/#ostende/includes/utils.php on line 468

Notice: unserialize(): Error at offset 52 of 3551 bytes in /home/gs1dv36p/public_html/triomphenew/wp-content/themes/#ostende/includes/utils.php on line 475

Fatal error: Cannot use EventEspresso\AttendeeImporter\application\services\import\config\ImportModelConfigInterface as ImportModelConfigInterface because the name is already in use in /home/gs1dv36p/public_html/triomphenew/wp-content/plugins/eea-importer/src/application/services/import/config/models/ImportAttendeeConfig.php on line 8


Tony

  • Support Staff

August 27, 2020 at 8:57 am

Hi there,

I’ve just tested the importer and didn’t run into any issues, so we’ll need to narrow this down a little.

Do you know what PHP version your server is running?

You can find it in Event Espresso -> Maintenance -> System Information

Search for php_version on that page.


ComedieTriomphe

September 1, 2020 at 8:43 am

Hi Tony,

Thank you, I did find that my version of PHP was too old. I updated it and now it works!


Tony

  • Support Staff

September 1, 2020 at 2:50 pm

Awesome, may I ask which version of PHP you were running?

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Updated by  Tony 3 weeks, 1 day ago ago

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