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ComedieTriomphe
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August 26, 2020 at 8:37 am
Hey,
I am trying to use the importer to add some attendees’ infos from CSV. I can get to the importer page, select the event, and when I hit continue WordPress tells me it went into a critical error. It says it will send an email with more infos but I have never received any of it.
What would be causing it?
Thank you.
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ComedieTriomphe
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August 26, 2020 at 8:43 am
Here is the error message displayed:
Notice: unserialize(): Error at offset 52 of 3551 bytes in /home/gs1dv36p/public_html/triomphenew/wp-content/themes/#ostende/includes/utils.php on line 468
Notice: unserialize(): Error at offset 52 of 3551 bytes in /home/gs1dv36p/public_html/triomphenew/wp-content/themes/#ostende/includes/utils.php on line 475
Fatal error: Cannot use EventEspresso\AttendeeImporter\application\services\import\config\ImportModelConfigInterface as ImportModelConfigInterface because the name is already in use in /home/gs1dv36p/public_html/triomphenew/wp-content/plugins/eea-importer/src/application/services/import/config/models/ImportAttendeeConfig.php on line 8
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Tony
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August 27, 2020 at 8:57 am
Hi there,
I’ve just tested the importer and didn’t run into any issues, so we’ll need to narrow this down a little.
Do you know what PHP version your server is running?
You can find it in Event Espresso -> Maintenance -> System Information
Search for php_version on that page.
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ComedieTriomphe
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September 1, 2020 at 8:43 am
Hi Tony,
Thank you, I did find that my version of PHP was too old. I updated it and now it works!
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Tony
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September 1, 2020 at 2:50 pm
Awesome, may I ask which version of PHP you were running?
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