Support

Home Forums Event Espresso Premium Important Update: 3.1.28.4 (2)

Important Update: 3.1.28.4 (2)

Posted: November 17, 2012 at 8:10 am


ssarasvati

November 17, 2012 at 8:10 am

I had upgraded to the version before the hotfix. That version was broken. I tried to automatically upgrade to the fixed version, but kept getting an error message from the WordPress interface. So I upgraded manually and it broke my site.

The message is:

Warming: require_once(includes/functions/main.php) [function.require-once] failed to open stream: No such file or directory in /home/jayakula/public_htim/wp-content/plugins/event-espreso/espresso.php on line 271

Fatal error: require_once() [function.require]: Failed opening required ‘includes/functions/main.php; (include-path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/jayakula/public_html/qp-content/plugins/event-espresso/espresso.php on line 271

  • This topic was modified 8 months, 3 weeks ago by  Garth.


Josh

  • Support Staff

November 17, 2012 at 8:57 am

Hi there,

This indicates that one or possibly more of the files did not upload during the update process. Can you try removing and re-installing?


ssarasvati

November 17, 2012 at 9:01 am

Right now, all I can do is get into cpanel and delete the event-espresso folder in the plugins folder and upload the new folder to that directory. I don’t have FTP access right now.

Will this work?

Will it mean that all of my events and registration info , etc. will be lost?


Josh

  • Support Staff

November 17, 2012 at 9:04 am

Hi there,

The control panel file manager will work, you can also rename the event-espresso folder and it will automatically deactivate the plugin so you can access the WP admin.

The events and registration info is stored in the mySQL database, which is a different location on your server, so this information will not be lost when you remove the plugin’s files.


ssarasvati

November 17, 2012 at 9:05 am

yay! Thanks!

The support post ‘Important Update: 3.1.28.4 (2)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  ssarasvati 8 years ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!