Support

Home Forums Event Espresso Premium If payment status = incomplete ? condition script.

If payment status = incomplete ? condition script.

Posted: August 27, 2012 at 9:24 am


Kevin Doherty

August 27, 2012 at 9:24 am

I went live with a site this weekend and am having about a 70% success rate with the registrations. Some people are having difficulty with the check out and for whatever reason are reregistering after having initial issues. I’d like to be able to put an if statement to show if their user has any registrations that are set to “incomplete” so I can show a nice obvious notice for them to go to their “my programs” admin and finalize the payment option rather then reregistering into the system.

anyone have any help on how to do this? I’d preferably like to include the if statement in my header or sidebar with a nice notice and link to their programs page.

thanks!


Kevin Doherty

September 3, 2012 at 10:19 pm

Just bumping this post to see if anyone has advice on how to check for “incomplete” registrations on the front end?


Chris Reynolds

  • Support Staff

September 4, 2012 at 3:14 pm

I’m assuming you’re using WP User Integration and that these people are already logged in? If not, I’m not sure it would be possible since the info isn’t stored until after they’ve submitted it.


Kevin Doherty

September 4, 2012 at 3:20 pm

That’s correct Chris, sorry for leaving that part out. I am user the WP USer Integration add on and would essentially like to show a warning notice letting people know they have incomplete registrations. I’ve had issues with people not completing the paypal checkouts and then they reregister from scratch which is causing a ton of duplicate registrations in the system.

Right now, people need to be logged in to even see the add to cart buttons and register, so would love to be able to show this warning after they login IF they have any Events registered and marked as “incomplete”

hope this is doable!
thanks either way Chris

The support post ‘If payment status = incomplete ? condition script.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Kevin Doherty 8 years, 5 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!