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ICS file works fine on Mac but creates an invitation to an event in Outlook PC

Posted: October 27, 2015 at 3:16 pm


Bethany Care Society

October 27, 2015 at 3:16 pm

Hi, my client has tried clicking the ICS file on a random event and his Outlook on PC asks to save the ICS file. When he saves it, it creates an invitation to an event instead of giving him the opportunity to add the event onto his calendar like it does on my Mac.

What’s your take on it?

Thank you,


Seth Shoultes

  • Support Staff

October 27, 2015 at 7:46 pm

Maybe have your client try importing the event? http://help.unc.edu/help/how-to-import-an-icalendar-ics-file-to-outlook/


Bethany Care Society

October 28, 2015 at 9:41 am

Ok, thanks for the suggestion!


Bethany Care Society

October 28, 2015 at 1:14 pm

Actually, I’ve noticed on other threads that you’ve been working on an “Add to Outlook” button for the calendar.

Is it eventually coming soon?

Or do you have a workaround, tweaking code or something so it works with Outlook?

Thank you,


Lorenzo Orlando Caum

  • Support Staff

October 29, 2015 at 9:01 am

Hello, we do not have an estimate on when functionality for an add to outlook button will be available.


Lorenzo


Bethany Care Society

November 5, 2015 at 1:39 pm

Hi, my client has done some tests and found that if they removed line 7 “Organizer:MAILTO:6” on the .ics file code, then it will insert an event directly into an Outlook calendar and not create an invitation instead as it currently does.

They’ve checked other websites that provide .ics files to add events to a calendar and none of them have this line in the code of the file.

Is there anything we can comment out or remove on any of the EE4 files in relation with the above-mentioned to help us make this .ics file work as expected?

If yes, which file and what code?

Also, it might be something to consider for your dev team as a future release.

Please let me know.

Thank you,


Lorenzo Orlando Caum

  • Support Staff

November 6, 2015 at 9:06 am

Hi, I’ve created a ticket for our development team to review and we’ll be sure to update this support post once we have more information.


Lorenzo


Lorenzo Orlando Caum

  • Support Staff

February 20, 2017 at 12:45 pm

Hello,

We’ve corrected this issue in Event Espresso 4.9.31 which was released today.

The issue was that one of the data sources was incorrect and you can update Event Espresso to fix this issue.

You can see the changelog for Event Espresso 4 here:

https://eventespresso.com/wiki/ee4-changelog/

Please backup (https://eventespresso.com/wiki/how-to-back-up-your-site/) your WordPress site before making any changes.

If you have any questions about this fix or anything else in Event Espresso, then please create a new support post and we’ll share feedback:

https://eventespresso.com/support/forums/


Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 2 years, 9 months ago ago

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