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i transfer host provider and lost data.

Posted: June 7, 2021 at 7:04 pm


cpr class today

June 7, 2021 at 7:04 pm

Hello guys!
I transfer web host providers and lost data. How can I recover the data from SG and bring it back to BH? Can I buy a token and you guys can help me. Im not a savvy person with WP. Please advice.


cpr class today

June 7, 2021 at 8:15 pm

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Tony

  • Support Staff

June 8, 2021 at 5:02 am

Hi there,

Generally, we wouldn’t use support tokens for site migrations from one host to another. Most hosts offer a migration service, did your new host move the site over for you?

All Event Espresso data is stored within your site’s database so when you say you migrated hosts, did they do this for you are is this something you did yourself?

Regarding the license notices you can see, that’s not going to causing any issues and will be happening because your domain will have changes temporarily when you moved hosts. We can fix this once the above is fixed (otherwise you could just end up with the notice multiple times).


cpr class today

June 8, 2021 at 9:53 am

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cpr class today

June 8, 2021 at 1:18 pm

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