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kevin nam
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January 15, 2013 at 12:19 pm
my event espresson doesn’t work
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Josh
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January 15, 2013 at 12:26 pm
Hi Kevin,
I’m sorry to hear that. Can you let us know what it is that you’re trying to do that is not working? Can you post a link to the registration page if it is related to something on the front-end of the site?
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kevin nam
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January 15, 2013 at 1:01 pm
http://torontophotographysolutions.com/event-registration/?ee=37
this is link for my website and it is not functioning after we press submit button.
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kevin nam
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January 15, 2013 at 2:02 pm
okay i read article about jet pack and it seems working fine now but i am not getting any confirmation email. so i checked contact us page but this is working fine. am i missing something?
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Josh
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January 15, 2013 at 2:29 pm
Hi Kevin,
What are the email settings in Event Espresso>General Settings set to? Have you checked the spam folder for the missing emails?
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kevin nam
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January 15, 2013 at 2:51 pm
Send payment confirmation emails? yes
Send registration confirmation emails before payment is received? yes
Use fancy email headers? no
this is my email setting and i didn’t get it even in spam folder.
I tried email attendees function but that is working fine.
except just confirmation email.
thanks for your help
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Josh
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January 16, 2013 at 9:29 am
Hi Kevin,
Here are a few things that you can do that may help narrow down the issue:
You could try sending the email through a gmail account by using the WP Mail SMTP plugin.
You could also try deactivating any non-EE plugins and try a test registration to see if the email fires.
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