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HTTPS Plugin Install Conflict – Creating Blank Screens on EE4 Admin Pages

Posted: October 5, 2015 at 3:52 am

Viewing 6 reply threads


Stephanie Redcross

October 5, 2015 at 3:52 am

Per the instruction, we installed the SSL HTTPS plugin (to secure registration pages for orders). However, now that it is active, we are’t able to access some of the Admin screens for the plugin. These page will appear blank (registration edit page and message page)

If we deactivate the plugin, then we are able to access the pages again.

Any advice on how we can fix this?


Tony

  • Support Staff

October 5, 2015 at 4:28 am

Hi Stephanie,

If you enable WP_DEBUG with the HTTPS Plugin activated does you see any error messages?

Did you follow the steps here:

https://eventespresso.com/wiki/espresso-sslhttps/


Stephanie Redcross

October 5, 2015 at 5:20 am

Yes….here’s the error messages screenshot

https://www.dropbox.com/s/v6awumhrqqhzn27/Screenshot%202015-10-05%2007.16.38.png?dl=0

Yes, we set up the HTTPS plugin based on the link you provided


Tony

  • Support Staff

October 5, 2015 at 7:35 am

Hmm, none of those notices should prevent the page from loading.

The first two mean a plugin or your theme is creating widgets incorrectly and needs to be updated to the ‘new’ method.

The bottom one is being thrown from EE because of the first two (only whilst WPDebug is activated) The first to notices are sent to the page, then EE tries to start a session but can’t… because the notices have already been sent.

Can you go to Event Espresso -> Maintenance.

Loo in system status and check both wp_memory_limit and also memory_limit, what values doe have there?

Also whilst on that screen check your PHP version.

Are you using the latest version of WordPress and Event Espresso?


Stephanie Redcross

October 5, 2015 at 8:03 am

wp_memory 40M

My hosting company says 64BM is my current limit

PHP 5.4.44

Yes, we are using latest version of WP and EE


Josh

  • Support Staff

October 5, 2015 at 9:45 am

Hi Stephanie,

I suspect the server is running low on memory. One thing you can try is add this to the wp_config.php file:

define( 'WP_MEMORY_LIMIT', '64M' );

It may also help if you can add the following code to a functions file on your site:

// remove New @ Event Espresso admin widget
function jf_ee_remove_news_metabox(){
    $current_screen = get_current_screen();
    remove_meta_box( 'espresso_news_post_box', $current_screen->base, 'side' );
}
add_action( 'admin_head', 'jf_ee_remove_news_metabox' );


Stephanie Redcross

October 6, 2015 at 6:25 am

That solved it….thank you

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