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HTML and Strikethroughs in receipts, invoices and confirmations

Posted: March 26, 2021 at 11:14 am

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LisaP

March 26, 2021 at 11:14 am

Hi,

We have an issue where our receipts and and confirmations have html code visible, sometimes there are errors on images, and also strikethrough on receipts. The PDF’s are also not “clean”.


Seth Shoultes

  • Support Staff

    •

March 30, 2021 at 8:46 am

Hi there,

Have you modified the Html Receipt Template or the Email Registration Approved Template at all? If not, you might try resetting those message templates. In your WordPress admin, Go to Event Espresso > Messages > Default Message Templates, then edit/open an affected template and try the Reset Templates option/button.
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Updated by Seth Shoultes 3 years, 8 months ago ago

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