Posted: October 23, 2013 at 2:31 pm
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I purchased ESPRESSO and multiple event registration add-on. I has error. Please advise. |
Hi there, Can you let us know what the error is that you are having? Thanks! |
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Add to cart does not do any good. It took to the screen where I can choose tickets. After it errorred out. |
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I have an event where I ask people to register (one ticket) and add more tickets for food. The ticket can be for a group or individual. I need to store all info somewhere. Can I do it in MER-espresso? I need to reproduce error. Please advise if espresso has all these features. |
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Hi, Can you please confirm what the exact error is? |
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WordPress database error: [Table ‘osa2014wp.wp_events_detail’ doesn’t exist] There was an error in your submission. The event was not saved! Please try again. WordPress database error: [] WordPress database error: [Table ‘osa2014wp.wp_events_detail’ doesn’t exist] |
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While creating event, I got the above error. |
Hi Akshay, Did the WordPress table prefix get changed after Event Espresso was installed? If so, the database table definitions in _options will need to be updated. Similar to step four in this guide, but specific to Event Espresso’s tables. |
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I have not changed any prefix while installation. Please advise in details. |
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I don’t see any table called wp_events_detail in the database. Do you have table creation scripts which I can run to create them? |
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wp_events_detail and wp_events_attendee are missing so far. To reinstall plugin, do I need to clean up database? I have other plugins installed there. Let me know how to proceed. |
Usually, deactivating and reactivating the plugin will install the necessary tables. Just curious, what type of server is hosting this website? |
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we are hosted by GoDaddy! |
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I did deactivate and reactivate. But the tables still present in the database. Always I can’t drop database or schema since other plugins are installed and website is LIVE now. |
Sorry about that. Ya, Godaddy is notorious for database problems and not updating their servers. I suspect the MySQL server is outdated or maybe permissions issues. We have a server requirements page here: https://eventespresso.com/requirements/ I will track down a database table export for you. |
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Here are the Event Espresso tables in SQL. http://s3.amazonaws.com/ee-screenshots/wp_events_table_install.sql.zip |
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