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How to setup the notification email for event registrations.

Posted: March 22, 2019 at 10:21 pm


Lorellee Colley

March 22, 2019 at 10:21 pm

Hi,

We are using the EE4. I have one query reg the notification email, we want to setup the notification email for new registration. when any users register for the event then we want to notify/receive the email with the registrant details. So please confirm us how we can setup the notification email.

Thanks
Lorellee


Josh

  • Support Staff

March 25, 2019 at 7:25 am

Hi,

You’ll follow this guide:
https://eventespresso.com/wiki/messages-system-working-with-message-contexts/

and there’s also more information in these wiki articles:

https://eventespresso.com/section/messages-system/

The message type you’ll set up is the Registration Approved message type, and the context that goes to you is the Event Admin context.


Lorellee Colley

April 2, 2019 at 6:35 am

Hi Josh,

Actually i was asking about that receive the notification email to our account email. we want to receive the notification in our account email when someone register for the event.

I just tried to register for PAS with gmail account I received the congrats email but have not received a notification of another person registering.
People have registered for the business strategy seminar and I have receive notification for this but not receiving the notification for PAS event, this is still not working.

Can you please check the events and confirm me that where i need to check and update it.

Thanks & Regards
Sudhir


Tony

  • Support Staff

April 2, 2019 at 7:30 am

Actually i was asking about that receive the notification email to our account email. we want to receive the notification in our account email when someone register for the event.

The details Josh gave you are for editing the ‘Event Admin’ email of the Registration Approved message type, so that is the email the Event Admin (Or whoever you prefer) would receive rather than what the Registrant (the person placing the registration) receives.

I just tried to register for PAS with gmail account I received the congrats email but have not received a notification of another person registering.

Is that event using the same message template for the Registration Approved message type?

Edit the PAS event and look in the notifications section, under the ‘Email’ tab do they all show ‘Global’?

The repeat for the other event and confirm if they show the same.

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Status: closed

Updated by  Tony 4 months, 3 weeks ago ago

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