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How to select Check Payment or Invoice Payment options on checkout page

Posted: August 27, 2012 at 5:12 pm


cpecora

August 27, 2012 at 5:12 pm

There are 3 payment options on our payment gateway page.
PayPal
Invoice
Check

I can’t tell if they are going to pay with invoice or check. There aren’t any check boxes for invoice and check payment options.

Is there a way I can turn on selection boxes for Check Payment or Invoice Payment?


Chris Reynolds

  • Support Staff

August 27, 2012 at 6:27 pm

For invoice payments, the payment status is changed to Pending when the invoice is downloaded. Check payments are set to incomplete with the idea that you would need to manually change the payment status when they actually paid. There isn’t currently any way for a user to say “I’m going to pay by check”.


cpecora

August 28, 2012 at 9:11 am

Okay, thank you.


cpecora

August 28, 2012 at 9:27 am

Actually, now that I look at it again, there is only 1 confirmation button on the checkout page for both “check” & “invoice” options. The link shown in this screenshot marks the transaction as pending. screenshot of payment options page

HOW DO I DIFFERENTIATE BETWEEN THE CHECK & INVOICE OPTIONS ON THE CHECKOUT / PAYMENT PAGE?
http://www.litwitsworkshops.com/santa-cruz-workshops/workshops-calendar/


Chris Reynolds

  • Support Staff

August 28, 2012 at 12:32 pm

There is no differentiation. For invoice payments, the status (and payment type) is changed when they download the invoice. For check, it is done manually by editing the payment information in the back-end when they pay. As I said, there isn’t a specific setting for people to click a button to say “I am paying by check”.


cpecora

August 28, 2012 at 2:25 pm

How do I get the pdf download to “turn on”?enter image description here


cpecora

August 28, 2012 at 2:46 pm

I entered the PDF info. but it doesn’t display on the checkout page?
Any suggestions?

screenshot of invoice settings with pdf info.


Chris Reynolds

  • Support Staff

August 28, 2012 at 3:06 pm

It should already be set since you have “Show as an option on the payment page” set to Yes. When they get to that part of the checkout, they have a link to download the invoice.


cpecora

August 28, 2012 at 4:22 pm

okay

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