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How to reset key- message saying that my license key is not at my domain

Posted: July 20, 2012 at 4:10 pm


Mohammed Hummadi

July 20, 2012 at 4:10 pm

Hi, I’m having a problem with this message “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

Even though I installed Event espresso in the correct domain. when I logged in to event espresso account, i request a key reset as the instruction. But nothing happened.

I still get this message.

Help please

  • This topic was modified 8 years, 4 months ago by  Josh. Reason: moving to correct forum topic category


Josh

  • Support Staff

July 20, 2012 at 4:17 pm

Make sure there are not older inactive versions of Event Espresso in the plugins directory. See this post for more info: http://eventespresso.com/topic/plugin-auto-update-tips/

The support post ‘How to reset key- message saying that my license key is not at my domain’ is closed to new replies.

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Status: closed

Updated by  Josh 8 years, 4 months ago ago

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