Support

Home Forums Event Espresso Premium How to remove one registrant from a group order

How to remove one registrant from a group order

Posted: September 10, 2019 at 12:27 pm


Vernon

September 10, 2019 at 12:27 pm

A registrant has been duplicated as an attendee and a speaker. I need to delete the attendee ticket, which is part of a group of 5 and keep the speaker ticket


Josh

  • Support Staff

September 10, 2019 at 12:41 pm

Hi Vernon,

What you can do is go to Event Espresso > Registrations and open the registration you need to remove, set its status to Cancelled, and then click Update Registration Status.

This will not delete the registration, but instead clearly mark that it has been cancelled. The transactions totals will be adjusted, and the reserved spot will open up for someone else.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  Josh 1 week, 1 day ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!