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Pim Stumpel
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March 1, 2017 at 8:01 am
Hi There,
So i just wanted to re-use old events, but couldn’t delete the old tickets, since there were “registrations connected still”. I get that this is a nice feauture for some people. But i just want all olds tickets deleted and i do not have the time to trash every transaction for every single person.
Could you tell me if there is an option i am missing where i can just set all expired registrations to payment received or whatever so i can delete my old “tickets” from events?
So i don’t want to delete my events itself, but only the old tickets.
I already tried by just deleting the registrations completely for all those events, (first in trash and then delete for ever) and they are gone, and also in the event page it shows that zero as a number of registrations connected to a ticket, but still the ticket is locked and can’t be deleted. Again i can’t change the transaction for every person manually as that will take tooooo much time. And i also don’t want these persons to get an e-mail that their payments have been received since some of them attended events a year ago so of course we have the payments.
Any ideas?
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Tony
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March 1, 2017 at 8:08 am
Could you tell me if there is an option i am missing where i can just set all expired registrations to payment received or whatever so i can delete my old “tickets” from events?
No, there is no.
Its not about the status of payments, but if a registration has a relationship with a ticket (ie A user has registered onto the ticket) then EE will not allow you remove it as it breaks the registration.
So i don’t want to delete my events itself, but only the old tickets.
I already tried by just deleting the registrations completely for all those events, (first in trash and then delete for ever) and they are gone, and also in the event page it shows that zero as a number of registrations connected to a ticket, but still the ticket is locked and can’t be deleted.
So you deleted the registrations through Event Espresso, but the transactions for those registration are still there?
Any ideas?
Another option is to duplicate the original event, change the slug of the original to maybe include the date of the old event, then use the slug you had set on the original event on the duplicate.
You’ll then have a ‘new’ event created from the first event that now opens when you navigate to the same event url the ‘first’ event used.
Would that work?
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