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Serdar Ugurlu
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June 26, 2014 at 11:47 am
Hi there,
right now I am in the test phase, I “booked” Registered a couple of Events and afterwards deleted the Test Bookings.
But when I look at the Ticket Details they still show.
Why is that and how can i get rid of the Bookings in order to set the Ticket Counter to zero ?
Thank you
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Lorenzo Orlando Caum
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June 26, 2014 at 1:13 pm
Hi Serdar,
Moving registrations to the trash and then deleting them (two part removal) should reverse the counter on the tickets in the event editor.
However, if you edit a ticket such as changing price, then Event Espresso will archive a ticket which makes it locked.
If this happens, then you would need to remove this archived ticket through the database in the dbprefix_esp_tickets (wp_esp_tickets) table.
If you are seeing something different, then please share a screenshot of the ticket editor in the event editor and we’ll share more feedback.
Thanks again.
—
Lorenzo
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Serdar Ugurlu
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June 27, 2014 at 3:37 am
Thank you Lorenzo !
Perfect support from you guys
Thank you very much !!!!!
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