|
BelmarDesign
|
December 29, 2015 at 6:53 am
Cannot get scanner to work with software. Event is two days away with many tickets sold. (Motorola LS2208). Event Espresso 4.8.27.p; WordPress 4.4
|
|
Lorenzo Orlando Caum
|
December 29, 2015 at 7:33 am
Hi June,
What version of the Barcode Scanner add-on do you currently have installed on your WordPress site?
https://eventespresso.com/wiki/barcode-scanner-add-on/#installation
—
Lorenzo
|
|
BelmarDesign
|
December 29, 2015 at 9:29 am
Version 1.0.6.p
|
|
Lorenzo Orlando Caum
|
December 29, 2015 at 9:44 am
Hi June,
A team member was able to test with his barcode scanner and did not experience any issues.
Is your Motorala barcode scanner currently setup with your computer? If not, are you using a PC or a Mac?
—
Lorenzo
|
|
BelmarDesign
|
December 29, 2015 at 9:50 am
IBM Thinkpad PC. What kind of scanner is he using?
|
|
BelmarDesign
|
December 29, 2015 at 10:16 am
The scanner is connected to a PC.
|
|
Lorenzo Orlando Caum
|
December 29, 2015 at 10:59 am
Hi June,
I replied via email so you won’t need to post here. Please reply to that email so we can determine the issue and find a solution.
Thanks
—
Lorenzo
|
