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How to export payment pending registrations

Posted: July 14, 2016 at 7:35 pm

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Vee

July 14, 2016 at 7:35 pm

Hi there:

I’m looking to export a CSV file of all registrations including payment pending registrations. How does one do so? The “all registrations” CSV excludes my payment pending registrations upon export.

Thank you


Tony

  • Support Staff

    •

July 15, 2016 at 3:23 am

Hi there,

The CSV should include the Pending Payment registrations, unless the transaction for that registration is ‘Abanonded’.

If you view Event Espresso -> Registrations

Find one of the registrations that was excluded from the CSV and note the colour of the Transaction date, is it orange? (It will also have the transaction status below) – http://take.ms/RAfA9
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Updated by Tony 8 years, 6 months ago ago

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