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How to edit the text of [LINE_ITEM_DESCRIPTION]

Posted: November 25, 2020 at 3:39 pm

Michael L

November 25, 2020 at 3:39 pm

Hi, I’m a bit stumped, where do I edit the text that appears on the invoice that is ‘called’ by the shortcode: [LINE_ITEM_DESCRIPTION]



  • Support Staff

November 26, 2020 at 2:41 am

Hi there,

That shortcode is called for various different line item types so it depends on the specific type being called, however, based on your question its likely the ticket line item description.

May I ask what you want to change? (What you’ll need to do to change the above depends on what you want to change)

Michael L

November 26, 2020 at 2:01 pm

Hi Tony, I am trying to change the description on the invoice message.


Michael L

November 26, 2020 at 3:02 pm

Hi Tony, I’ve worked it out, it was in the advanced settings on the ticket.


  • Support Staff

November 27, 2020 at 5:16 am

Ahh ok, so you wanted to just change the ticket description within the line item.

I’m glad you found it.

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Status: closed

Updated by  Tony 1 month, 3 weeks ago ago

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