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How to delete registers who already paid?

Posted: September 10, 2018 at 1:08 pm

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Dave Parkhurst

September 10, 2018 at 1:08 pm

I cancelled two registrations and will not let me delete them since there was payment made. We are just applying the payment to an onsite class we are doing. How I can delete them?


Josh

  • Support Staff

September 10, 2018 at 1:11 pm

Hi Dave,

You’ll need to first delete the payments for the cancelled registrations. The reason it doesn’t allow for deleting registrations that have a payments is because if it did allow it, there would then be payments with no attached registrations.


Dave Parkhurst

September 10, 2018 at 1:25 pm

Alright thank you it’s been solved.

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