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how to change booking of an attendee from one event to another

Posted: November 7, 2013 at 5:19 am


eye4you

November 7, 2013 at 5:19 am

Hello,

i am new on ee and did not find so far an answer to this topic:

If a attendee has booked and payd event A and later likes to take part of event B it would be great to change simpy the event. That might also be necessary if I organice event C and there are not enought attendees for event C but i can convince some of the attendees of event C to come in event D.

And a second question: With the time i will collect a List of Customers who likes probably my workshops – so how can i work better with the data, how can i send out newsletter, or make new fields for personal informations – maybee is there some kind of customer relationship software which is often used together with ee?

Thank you in advance for your help
Cheers and sorry for any mistakes
Marc


Dean

November 7, 2013 at 6:04 am

Hi,

The user cannot change event unless they cancel the first and re-register for the second.

However, we do have a pre-release add on called the Attendee Reassignment Addon that can move the user to a different event for you.

You will need to sign up to the Pre Release channel to obtain it (its free) https://eventespresso.com/wiki/pre-release-channel-guide/

And here is the documentation for the add on https://eventespresso.com/wiki/attendee-re-assignment-addon/

Regarding mailing lists, we have the Mailchimp add on that can be used to gather emails. https://eventespresso.com/product/espresso-mailchimp/

Regarding the customer relationship software, we have the Infusionsoft Add on that integrates with Infusionsoft. https://eventespresso.com/product/espresso-infusionsoft/

Both of these require accounts with third party companies and there may be additional costs involved, you need to look into that.

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