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Keith Saunders
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December 20, 2023 at 6:52 am
I have been trying to edit several of the messages so the text is displayed neatly instead of all the text in a block without success.
Lets take part of the ticket html with editor in “text” mode we have
[VENUE_TITLE]
[VENUE_ADDRESS]
[VENUE_ADDRESS2]
[VENUE_CITY]
[VENUE_STATE]
[VENUE_PHONE]
I would normally expect each to be on a separate line, but that is not the case.
So I added <br /> at the end of each line and save. When you look back the <br /> has been removed. I tried the various other forms of <br>, <\ br> etc.. but same results.
So, I tried using <pre></pre> which gave better results in as much as I now have the line breaks, but of course it changes the font type and size.
Why does the editor remove standard HTML break tag of <BR> when trying to edit messages or events etc?
Keith Saunders
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Keith Saunders
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December 20, 2023 at 6:55 am
In my post above it appears that the forum does not like me adding PRE with angle brackets around it following by /PRE with angled brackets around it.
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Rio
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December 20, 2023 at 6:12 pm
This button here is not for editing template, it is used to create custom template.
https://monosnap.com/file/SmGzFdIZLiPzCrPEV7fBNVEq9ebGZB
If you plan to modify template you already updated, go to your Events -> Notification section and click edit.
https://monosnap.com/file/C95wOEPd38FRnWW0gda9AwDT3F9qJq
thanks.
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Keith Saunders
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December 21, 2023 at 12:12 pm
Your answer does NOT address my question..
You said “This button here is not for editing template” The button has the word “Edit” on it, so I am trying to do some editing.
I am in the notification section of the EVENT
When editing and add a br tag it is automatically removed!!
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Rio
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December 21, 2023 at 4:54 pm
When i say this button is not for editing, i’m talking about this.
https://monosnap.com/file/SmGzFdIZLiPzCrPEV7fBNVEq9ebGZB
and yes, you’re right that this is for editing notification.
https://monosnap.com/file/C95wOEPd38FRnWW0gda9AwDT3F9qJq
Did try it on my end, but i cannot reproduce it. Kindly tell me what is that message type, is it Registration Approved ? can you also shoot video showing what you’re doing? you can use loom https://loom.com/
then send us log-in details.
https://eventespresso.com/send-login-details/
thanks
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