Support

July 21, 2015 at 10:44 am

Assuming this is the helper file that’s the single event template: EEH_Event_View.helper.php

What should I name the new template file – single-event.php or something else?

July 21, 2015 at 8:29 pm

Thanks. I don’t want to add a new message area where I have to edit the code to edit the message. I just want to move “event_has_content_or_excerpt” to be above the ticket selector.

I also setup the starter templates and there’s no difference on the event page except for the event name appearing twice – and the 2nd one being linked to the event itself.

July 27, 2015 at 7:16 am

Even leaving ‘REPLACE ME’ in the code doesn’t work. Also, why does the code have the variables for ticket name (%1$) and event name (%2$) in that line? (I tried removing the variables and it still didn’t work).

Regardless, the biggest concern atm is that it only lists 1 free ticket. Do you guys want to take a look? We’d like to open our registration by the end of the week.

July 27, 2015 at 8:42 am

Here’s the event: http://hopfamilies.com/register/homeschool-co-op-fall-2015/

The ‘No Payment Required’ is on the last page (after providing contact info & answering questions).

That’s fairly minor compared to the big issues remaining:

1) Under ‘No Payment Required’ it only lists 1 free ticket even if multiple free tickets have been selected

2) I’m not capturing attendee names at all. I edited the Qs for attendees and for each ticket it *only* shows the primary registrant name.

Here are the custom functions in use – most are for changing text. I tried removing them completely to see if the listing of free tickets would change but it did not.

//* Change messaging for ticket to registration
function ee_change_ticket_messaging_registration( $translated, $original, $domain ) {

    $strings = array(       
		'INF' => 'N/A',  
		'Price' => 'Due with Registration','Qty*' => '# per class','$0.00 <span class="currency-code">(USD)</span>' => 'Pay later',
                'Attendee Information' => 'Registration Information',
		'This ticket is required and must be purchased.' => 'This fee is required for registration.',
        	'Available Tickets' => 'Registrations',
        	' / ticket' => ' / registration',
		'Ticket Details' => 'Registration Details',
		'Ticket Sale Dates' => 'Registration Sale Dates', 
        	'Please note that a maximum number of %d tickets can be purchased for this event per order.' => 'Please note that a maximum number of %d registrations can be purchased for this event per order.',
        	'The dates when this ticket is available for purchase.' => 'The dates when this registration is available for purchase.',
		'This ticket allows access to the following event dates and times. "Remaining" shows the number of this ticket type left:' => 'This registration allows access to the following event dates and times. "Remaining" shows the number of this registration type left:',
        	'This Ticket<br/>Sold' => 'This Registration<br/>Sold',
        	'This Ticket<br/>Left' => 'This Registration<br/>Left',
        	'Total Tickets<br/>Sold' => 'Total Registrations<br/>Sold',
        	'You need to select a ticket quantity before you can proceed.' => 'You need to select a registration quantity before you can proceed.',
        	'No tickets were added for the event.' => 'No registrations were added for the event.',
       		'Ticket Name and Description' => 'Description',
        	'The following checkboxes allow you to use the above information for only the selected additional tickets/attendees.' => 'The following checkboxes allow you to use the above information for only the selected additional registrants/attendees.',
    );

    if ( isset( $strings[$original] ) ) {
        $translations = get_translations_for_domain( $domain );
        $translated = $translations->translate( $strings[$original] );
    }
 
    return $translated;
}
 
add_filter( 'gettext', 'ee_change_ticket_messaging_registration', 10, 3 );

//* add jquery to theme
if (!is_admin()) add_action("wp_enqueue_scripts", "my_jquery_enqueue", 11);
function my_jquery_enqueue() {
   wp_deregister_script('jquery');
   wp_register_script('jquery', "http" . ($_SERVER['SERVER_PORT'] == 443 ? "s" : "") . "://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js", false, null);
   wp_enqueue_script('jquery');
}

//* customize registration buttons
function ee_view_details_button() {
 return 'Learn More';
}
add_filter ('FHEE__EE_Ticket_Selector__display_view_details_btn__btn_text', 'ee_view_details_button');
function ee_register_now_button() {
 return 'Register Now';
}
add_filter ('FHEE__EE_Ticket_Selector__display_ticket_selector_submit__btn_text', 'ee_register_now_button');
function ee_finalize_registration_button() {
 return 'Submit Registration';
}
add_filter ('FHEE__EED_Single_Page_Checkout__registration_checkout__button_text__finalize_registration', 'ee_finalize_registration_button');

//* Update the messaging for the congratulations messaging that appears at the top of the thank you page
add_filter( 'FHEE__thank_you_page_overview_template__order_conf_desc', 'ee_change_thank_you_page_congratulations_messaging' );
function ee_change_thank_you_page_congratulations_messaging() {
 return '<h3 class="">Thank you for your registration</h3><h2>If you are paying by check, we must receive your check within 7 days to approve your registration. Please mail the registration fee to:</h2><p>Name<br>Street<br>City State Zip</p><p>If you paid by Paypal your registration will be approved within 24 hours.<p>';
}

//* Set Event Espresso to look for the ticket selector template in the espresso templates folder within the uploads folder for WordPress
add_filter ('FHEE__EE_Ticket_Selector__display_ticket_selector__template_path', 'ee_custom_ticket_selector_template_location');

function ee_custom_ticket_selector_template_location(){
    return WP_CONTENT_DIR . '/uploads/espresso/templates/ticket_selector_chart.template_show_remaining_tickets.php';
}

//* Adjust the no payment required messaging in registration checkout
function ee_custom_messaging_no_payment_required_registration_checkout( $translated, $original, $domain ) {
    $strings = array(
        '"%1$sNo Payment Required%2$s' => '"%1$s"Class Registrations"%2$s"',
        '"%1$s" for "%2$s" is free, so no payment is required and no billing will occur.' => '"%1$s" is paid directly to the teacher and will not be billed today.',
    );
    if ( isset( $strings[$original] ) ) {
        $translations = get_translations_for_domain( $domain );
        $translated = $translations->translate( $strings[$original] );
    }
    return $translated;
}
add_filter( 'gettext', 'ee_custom_messaging_no_payment_required_registration_checkout', 10, 3 );

July 28, 2015 at 5:54 am

Thanks – No Payment Required is fixed now 🙂

So you are only collecting the ‘Personal Information’ question group for the Primary Registrant and using 2 custom questions for each additional attendee?
If so that’s currently expected behaviour, if you do not require personal info for additional attendee it will use the Primary Registrant info. The custom questions are save within the registration. Click on one of the registrations and view the custom questions within that page, do you see the names there?

Yes I do. I suppose for a parent-child situation as we have it makes sense, since it’s easier to see that a group of registrations are together. Is there any way to view registrations on a per transaction basis?

Any idea how long it will take to look into the single free ticket issue?

July 28, 2015 at 12:53 pm

OK, thanks. I *think* that the free ticket issue might be the last hurdle before registration testing and then opening.

July 29, 2015 at 10:44 am

Is this unique to our install? Or something others are experiencing too? I *think* that it had been working ok before but I can’t verify.