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How to add a customer to a specific datetime with an event with multiple options

Posted: January 14, 2015 at 6:33 pm


Ryan Chambers

January 14, 2015 at 6:33 pm

We have an event that takes place once a month for the year. Customers can sign up for a single datetime, six datetimes or the full year. In the interest of not having 14+ tickets tied to individual datetimes we added a field to the questions field during registration asking for their desired datetime and adjusted the advanced option for the ticket to specify the # of datetimes it can be used. My question is:

1 Is there a way to track the number of datetimes the tickets have been used so we know when they can’t continue coming to the event?

2 Is there a way for us to go back after they’ve registered and tie them into specific datetimes before those datetimes have occured? I was thinking we could use the check-in feature to create a class roster/contact list but I can’t figure it out.


Lorenzo Orlando Caum

  • Support Staff

January 19, 2015 at 10:45 am

Hi Ryan,

Typically, a ticket is linked to a certain date time through the event editor. Then when a registration takes place, the ticket option quantity is updated along with the date time quantity for the event.

In your workflow, there is a date time question to collect that information but a specific ticket won’t be able to automatically linked to that date time.

14 tickets may seem like a large amount but it will maintain accurate counts for you for your registration purposes.


Lorenzo


Ryan Chambers

January 20, 2015 at 10:41 am

So if we did individual tickets for each datetime how would you suggest handing the six datetimes ticket option where customers can sign up for any six datetimes and receive a reduced rate? Is there any way to add a price modifier that could work with this situation?


Lorenzo Orlando Caum

  • Support Staff

January 21, 2015 at 1:21 pm

Hi Ryan, I can’t think of a workaround to accomplish that at the moment.

We do have a bundled ticket option:

http://eventespresso.com/wiki/create-ticket-bundle/

However, the issue is that you need an a la carte option that applies a discount when any 6 datetimes are selected via the ticket selector. If the bundled ticket option was used then you could apply a discount, however all datetimes would be selected and you would need to manually track availability for datetimes.

Do you have a link to the existing event that you can share with us?


Lorenzo

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Updated by  Lorenzo Orlando Caum 4 years, 10 months ago ago

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