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shunter
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July 1, 2012 at 1:45 pm
The font color and background on my template is clashing, so the words in the registration form are not visible at all.
How do I correct this?
Second, I purchased Event Espresso in May but have just now signed up, how can I tell if I need any updates to my event espresso?
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Josh
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July 2, 2012 at 10:06 am
It might be as simple as switching to one of the Themeroller stylesheets if you have version 3.1.22.P or later. Otherwise, a tool like firebug will let you inspect the page source visually to help find the style rule that is hiding the registration form.
If you visit your account page, there should be a section under “Downloads” that has all the latest versions of Event Espresso. Compare the version numbers there to what is installed on your site. Once you have these newest installed and the older versions deleted, Event Espresso notify you when there are new versions available in the admin section of your site.
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shunter
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July 2, 2012 at 1:23 pm
Ok I have added Event Espresso 3.1.24.P to my website but the Support License is not active, could you please activate?
I will look into the firebug for my font color issue.
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shunter
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July 2, 2012 at 1:30 pm
Ok Josh I just actived my support license and did a upgrade of my event espresso plugin.
Now troubleshooting can truly take place. Will keep you posted.
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shunter
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July 2, 2012 at 1:46 pm
Josh,
My template hasn’t changed styles at all even after choosing the themeroller styling options. What else can be down? I will look into trying firebug now.
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Chris Reynolds
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July 2, 2012 at 2:29 pm
We’d need a link to the site/event before we could tell you what’s going on with your CSS.
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shunter
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July 2, 2012 at 2:33 pm
Our Registration Form
Please attempt to register for our event and see the mishap with our form on page 2 and page 3 of Registration. Thanks.
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Josh
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July 2, 2012 at 4:26 pm
The themeroller styles should help with what you have going on with this theme. You’ll need to update the templates in order to use them though. So copy over the changes from the templates (if any) that are currently in /wp-content/uploads/espresso/templates to the new core templates. Then copy the new core templates into /wp-content/uploads/espresso/templates. This way, the new themeroller styles will work.
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shunter
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July 2, 2012 at 7:19 pm
I am lost, this all sounds like a foreign language. I know how to go into my host account and find the /wp-content/uploads/espresso/templates folder area but after that I have no clue. Could you please direct me or provide more details? Where are the core templates? Where are the “new” core templates?
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Josh
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July 3, 2012 at 9:07 am
Can you confirm whether or not there are files in /wp-content/uploads/espresso/templates? If there are, use the file manager to rename this to folder to /wp-content/uploads/espresso/templates-old
The core templates are the templates that are included with the core Event Espresso plugin. Event Espresso will look in /wp-content/uploads/espresso/templates first for templates, and those will override the templates in the core plugin.
When you update to a new version of Event Espresso, templates in the core plugin get updated automatically, but the ones in /wp-content/uploads/espresso/templates do not. If the templates in the uploads folder do not have the themeroller support, Themeroller will not work.
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shunter
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July 3, 2012 at 12:25 pm
Ok Josh,
I believe that I understand now. I believe that you are asking me to follow these 3 steps:
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Change the name of the old files in /wp-content/uploads/espresso/templates to templates-old
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Then take the files in wp-content/plugins/eventexpresso3.1.24.P/templates/css/themeroller and copy into a new core folder in
/wp-content/uploads/espresso/templates
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Then I will have access to the themeroller options and this should solve my issue
Is this true Josh?
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Josh
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July 3, 2012 at 12:34 pm
To clarify step one, you’ll be changing the name of the directory or folder.
Step 2 isn’t necessary, the core templates will load right from the plugin directory.
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shunter
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July 5, 2012 at 10:37 am
Josh,
Thank you for your help. This indeed fixed the problem and the themeroller options are available and the Font is visible in the Registration Form.
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