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Jacqueline Maslowski
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June 30, 2014 at 3:22 pm
Hi-
Over the weekend I purchased a support token, but there’s no way when purchasing the token to indicate when I need support (which is ASAP), so I assumed that someone would contact me, but I’ve heard nothing. Could you explain how this works please?
Thanks.
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Lorenzo Orlando Caum
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June 30, 2014 at 3:37 pm
Hello Jacqueline,
You should have received an email notification with more information on getting started.
When you purchase a support token, its linked to your Event Espresso account. Here is how to activate your priority support request:
Go to your account page here:
https://eventespresso.com/users/cresa/
Then scroll down and you’ll see an option like this:
http://cl.ly/image/05422Z081T3G
Click on the link and complete the form to send us your information privately.
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Lorenzo
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