Home Forums Event Espresso Premium How do I get support when purchasing support token?

How do I get support when purchasing support token?

Posted: June 30, 2014 at 3:22 pm

Jacqueline Maslowski

June 30, 2014 at 3:22 pm


Over the weekend I purchased a support token, but there’s no way when purchasing the token to indicate when I need support (which is ASAP), so I assumed that someone would contact me, but I’ve heard nothing. Could you explain how this works please?


Lorenzo Orlando Caum

  • Support Staff

June 30, 2014 at 3:37 pm

Hello Jacqueline,

You should have received an email notification with more information on getting started.

When you purchase a support token, its linked to your Event Espresso account. Here is how to activate your priority support request:

Go to your account page here:

Then scroll down and you’ll see an option like this:

Click on the link and complete the form to send us your information privately.


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Status: closed

Updated by  Lorenzo Orlando Caum 5 years, 9 months ago ago

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