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cctwfest
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February 3, 2022 at 11:57 am
I have a 3-day conference with multiple events. Some events have their own tickets; others are included in the cost of larger “combo” passes. For instance, I have 3 panels per day (wed/thurs/fri); each has it’s own $10 ticket. Or you can buy a “Wednesday Pass” and go to all three at a reduced price. Or you can buy an “All access pass” and go to everything. Or you can buy a 3-panel pass, and go to 3 panels (day doesn’t matter) at a reduced price. Each panel has a 50-seat maximum.
Once I’ve created my 9 panels with the date/time and panel ticket option, how do I create those multi-passes so that the seating limits are honored? I kow you can create an event and add ticket options to it, but if feels like what I want to do is create a ticket option and add events to it. I could put an “All Access Pass” ticket option on each event but how does it know those are same. And what do I link to when I want to sell the “All access pass,” as it’s a ticket and not an event? Please help me understand how to set this up. Everything I see in the support forums is 6 or 7 years old so I have to assume it’s outdated.
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Tony
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February 4, 2022 at 4:07 am
Hi there,
You can’t link tickets across multiple events in Event Espresso but you can create tickets that apply across datetimes.
For what you are trying to do you would need a single event with multiple datetimes, then tickets within that event assigned to specific datetimes.
So within 1 Single event you have 9 Datetimes.
WED Panel 1, WED Panel 2, WED Panel 3
THUR Panel 1, THUR Panel 2, THUR Panel 3
FRI Panel 1, FRI Panel 2, FRI Panel 3
Then if you want access to each specific panel individually, you need 9 tickets to start.
Ticket for WED Panel 1,
Ticket for WED Panel 2,
Ticket for WED Panel 3,
Ticket for THUR Panel 1,
Ticket for THUR Panel 2,
Ticket for THUR Panel 3,
Ticket for FRI Panel 1,
Ticket for FRI Panel 2,
Ticket for FRI Panel 3,
WED Day pass (assigned only to WED datetimes)
THUR Day pass (assigned only to THUR datetimes)
FRI Day pass (assigned only to FRI datetimes)
ALL Access pass (assigned to every datetime)
Ticket sales across each individual Ticket (For example ‘Ticket for WED Panel 1’) only apply to the sold value for the specific datetime they are assigned to.
Ticket sales for Day passes, would apply to all 2 WED Datetimes.
Ticket Sales for the All Access pass, applies to the ALL datetimes.
Here are some examples, first, Datetimes set up with just the single tickets:
https://monosnap.com/file/XVTJEavOBWf9WiTQQN4TLBxA8vBqqL
I won’t show each individual ticket setting as they are all the same except for the datetime they are attached to, but click on the icon for a ticket you can set the datetimes it applies to. So on Ticket for WED Panel 1 I have something like this:
https://monosnap.com/file/VdtZibLCbsfHGkG3D2BUMOH8LWkAmO
Then WED 2 is assigned to WED 2 DateTime and so on.
That’s the single individual tickets set up.
Now the passes, same kind of thing only for specific datetimes again and rather than just 1 datetimes its groups. So another new ticket, assigned to only the WED datetimes, like so:
https://monosnap.com/file/ZeylQiuB1SbGt9DVLAdDm40s7jItoT
Same for Thurs and Fri, only obviously for the related datetimes.
Finally all access, it’s the same only assigned to all datetimes:
https://monosnap.com/file/BUgbq4HvBQAbbvokuMvX1PwlLip1c3
Try that setup and you’ll see that as you add sold tickets to the various tickets, the sold values for the datetimes attached to the ticket increment.
(Note – the dates/times/prices/limits etc I’ve set on my examples all do not make a difference and will be different for your event).
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cctwfest
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February 4, 2022 at 10:20 am
Ok, that makes sense. But here’s my dilemma. Each of the panels needs to be treated on my site (if not be event espresso) as a separate event, with it’s own description, featured image, tags and so forth. I can do this with a related custom post type, but is it possible to use an event espresso shortcode to display only specific pricing options for a single event, and not all of them? So on Friday Panel 1, I want to show the friday panel 1 ticket, the friday day pass ticket and the all-access pass ticket. Is that doable with shortcodes? If so I’m good to go.
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cctwfest
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February 4, 2022 at 11:16 am
Ideally, what I’d want is something like this: [ESPRESSO_TICKET_SELECTOR event_id=22750&datetime_id=92] … is that possible?
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Tony
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February 10, 2022 at 3:26 am
Apologies for the dealy, I checked into this and currently, we don’t have a way to filter the tickets down for specific datetimes via a shortcode parameter or filter within the code.
The only way I can think of doing the above currently is to hide the additional ticket types on each page using CSS, not an ideal solution for this really but I don’t see any other way to limit the tickets within the code.
I’ve created a ticket request some feedback from our developers to confirm this incase I’m missing something obvious.
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