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High Memory Usage and I/O Processes

Posted: June 11, 2018 at 8:03 pm


Brett Stallings

June 11, 2018 at 8:03 pm

I have turned off all plugins and isolated a high memory issue and I/O process usage to my EE install. I removed all EE files and replaced them with fresh copies from my account download area. Below is the error code found in my error_log within my home directory.

[12-Jun-2018 00:50:42 UTC] A valid DateTime could not be generated from “-0001-11-29 17:00:00 -0700 -07:00″ because the following errors occurred: <br /> Array
(
[warning_count] => 0
[warnings] => Array
(
)

[error_count] => 1
[errors] => Array
(
[0] => Unexpected data found.
)

)
<br /> PHP version: 7.0.30 <br /> Stack Trace: #0 [internal function]: EventEspresso\core\domain\entities\DbSafeDateTime->__sleep()
#1 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Data_Handler_Collection.lib.php(49): serialize(Array)
#2 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Data_Handler_Collection.lib.php(31): EE_Messages_Data_Handler_Collection->get_key(‘EE_Messages_Reg…’, Array)
#3 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(919): EE_Messages_Data_Handler_Collection->add(Object(EE_Messages_Registrations_incoming_data), Array)
#4 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(888): EE_Messages_Generator->_set_data_handler(Array, ‘EE_Messages_Reg…’)
#5 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(759): EE_Messages_Generator->_validate_and_setup_data()
#6 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Generator.lib.php(152): EE_Messages_Generator->_verify()
#7 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Processor.lib.php(129): EE_Messages_Generator->generate()
#8 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/modules/messages/EED_Messages.module.php(337): EE_Messages_Processor->batch_generate_from_queue()
#9 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Scheduler.lib.php(149): EED_Messages->run_cron()
#10 /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Scheduler.lib.php(164): EE_Messages_Scheduler::initiate_immediate_request_on_cron(‘generate’)
#11 /home/johnsmith/public_html/wp-includes/class-wp-hook.php(286): EE_Messages_Scheduler::batch_generation()
#12 /home/johnsmith/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#13 /home/johnsmith/public_html/wp-includes/plugin.php(515): WP_Hook->do_action(Array)
#14 /home/johnsmith/public_html/wp-cron.php(126): do_action_ref_array(‘AHEE__EE_Messag…’, Array)
#15 {main}


Brett Stallings

June 11, 2018 at 8:04 pm

Then this followed….

[12-Jun-2018 01:52:28 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:28 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:29 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:29 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:30 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:31 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:31 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:32 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:53:01 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13


Brett Stallings

June 11, 2018 at 8:05 pm

[12-Jun-2018 01:52:28 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:28 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:29 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:29 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:30 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:31 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:31 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:52:32 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13
[12-Jun-2018 01:53:01 UTC] PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/johnsmith/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 13


Brett Stallings

June 11, 2018 at 8:16 pm

The process that is created in my PHP processes over and over again is /usr/bin/php if I kill this process everything returns to normal. As soon as I navigate pages then it ramps backup and maxes my memory and I/O.


Tony

  • Support Staff

June 12, 2018 at 2:49 am

Hi there,

The process that is created in my PHP processes over and over again is /usr/bin/php

Sorry, I’m not sure I follow.

The PHP process that is causing a problem on your site, is PHP?

[12-Jun-2018 00:50:42 UTC] A valid DateTime could not be generated from “-0001-11-29 17:00:00 -0700 -07:00″ because the following errors occurred

This is an error EE writes to the logs if it can’t create a datetime from a value pulled from the database. Have you always kept up to do date with the latest versions of EE?

If you go to Event Espresso -> Messages -> Message activity

How many messages do you have under ‘Queued for generating’?

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Updated by  Tony 4 months ago ago

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