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HELP!!!! Website down!!!!

Posted: January 17, 2020 at 10:10 am


sky

January 17, 2020 at 10:10 am

Hi Guys
I work since months on skydesign.ch/neudikids_neu and everything worked well.
But today, I wanted to install a Coupon and then the misery started….

There is a problem with:
#WordPress-Version 5.3.2
Aktuelles Theme: Curly Child (Version 1.0.0) Aktuelles Plugin: Event Espresso – Promotions (EE 4.9.10+) (Version 1.0.14.p) PHP-Version 7.1.1###

I can’t logg-in to skydesign.ch/neudikids_neu/wp-admin/

I tryed to delete the plugin “Coupons” of EE, but still nothing works!

Could you please help me urgently???

Thank you so much!!!!
Cristina


Josh

  • Support Staff

January 17, 2020 at 10:15 am

Hi,

Can you check your PHP error log?

Also, if you can FTP into the server, you can manually deactivate plugins by renaming their folders, this can be done with the theme if need be too.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Josh 2 months, 3 weeks ago ago

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