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Help ! Update to 4.9.40.p and payments via Braintree not working now

Posted: June 8, 2017 at 9:28 pm

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lee@safeswim.com

June 8, 2017 at 9:28 pm

Hello,

I updated to 4.9.40.p and now payments are not working with Braintree. After the registration page, the credit card fields are not showing up on the billing page.
This happened before and you gave me a link to the reinstall the previous version which fixed the problem. Where can I get the previous versions to downlaod and install?


lee@safeswim.com

June 8, 2017 at 9:30 pm

Also, I reinstalled version 4.9.21.p to fix the problem temporarily. But where can I get the version before 4.9.40.p or 2 or 3 versions ago?


Tony

  • Support Staff

June 9, 2017 at 3:17 am

That’s not really a viable solution as you will continue in this cycle of updates/previous versions, it sounds like there is a plugin/theme conflict that is happening with the latest versions which should be identified and fixed.

I’ve just tested 4.9.40 with the latest version of the Braintree add-on to confirm it worked correctly (which it did) so we’ll need to see the problem on your site.

Do you have a development copy of the site? A subdomain install for example?

If not I’d highly recommend creating one so you can install the updates there and test they work correctly with your server setup and then apply the updates to the live site.

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