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Help! Purchased but no licence key

Posted: December 20, 2013 at 10:30 pm

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Nathan Jones

December 20, 2013 at 10:30 pm

Hi,

I have purchased a plugin with my paypal accountbut have no support licenece key. After purchase it asked me to setup an event espresso account (it turns out i already had one). Its not associated the account with the licence key. Purchase / Account email is nathan@nbjones.co.uk

If some one could look at this asap that would be great. Im trying to get site finished and live today.

Best wishes,

Nathan


Garth

  • Support Staff

December 20, 2013 at 11:51 pm

Hi Nathan,

How are you today?

Sorry for the trouble. Were you logged into your EventEspresso.com account when you purchased?

I’ve manually updated your account so you now have access. Let me know if I can do anything else for you.

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