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HELP! 2nd question group not appearing

Posted: October 5, 2018 at 11:25 am


tsca

October 5, 2018 at 11:25 am

I created a new event. Then I did this…

  • created new question group
  • created new question
  • assigned new question to new group only
  • added the new question group to the new event

In the new event I have added 2 question groups –

  • the standard reg form that applies to all events.
  • the new question group created (above) which is only for this new event

But the new question group will not appear. It’s not a caching issue.
Any idea what’s up?


Josh

  • Support Staff

October 5, 2018 at 11:31 am

Hi,

May I ask in which of the two metaboxes did you select the new question group? Was it the box “Questions for Primary Registrant” or was it “Questions for Additional Registrants”?


tsca

October 5, 2018 at 11:37 am

Josh – do you mean in the event itself? I have 4 question groups available..

Personal Information
Losing Control questions (new event)
Address Information
Additional Registration Info.

…you’re making me wonder if Ive got some settings wrong…?!!


tsca

October 5, 2018 at 11:37 am

(and I have the top 2 selected)


Josh

  • Support Staff

October 5, 2018 at 11:41 am

I do mean within the event itself, and there’s further clarification in the documentation:

https://eventespresso.com/wiki/questions/#40_


tsca

October 5, 2018 at 12:18 pm

Ok – I think Ive got it – ‘Questions for primary registrant’ was not checked in my screen options so it wasn’t appearing in my event admin. Seems to be working now.

Thank you 🙂

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Updated by  tsca 2 months, 1 week ago ago

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