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Heads-up to the development team for EE4

Posted: February 6, 2016 at 12:33 am

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Vee

February 6, 2016 at 12:33 am

Love EE4!

Just wanted to give a heads-up that when deleting payments associated with registrations, the dialogue box for “Delete Payment/Refund for Transaction #” continues to say “Processing…” even when the job is done. ๐Ÿ™‚ You may want to have the text switch to “Transaction deleted” when it’s done.

Thanks!


Tony

  • Support Staff

February 8, 2016 at 3:54 am

Hi Vee,

Firstly, thank you for the heads up, we always appreciate any feedback ๐Ÿ™‚

However in this case it is unexpected for the model to continue to show on the page. The modal should close and the payment be deleted without any other interaction from the user.

The modal remaining with ‘Processing…’ generally means some kind of error/notice was thrown within the ajax call used to remove the payment.

We do know of once instance when this will happen (and have a ticket to address it) and that is when you select an offsite payment method such as PayPal within the registration, then close the browser when directed to PayPal.

A pending payment is created and the transaction remains with the status abandoned. Delete the payment at that point throws a notice and leaves the modal window open. Is that when it is happening for yourself?

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