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Home Forums Event Espresso Premium Haven't used EE in a while, went to copy old event -Tickets, reg, etc. missing

Haven't used EE in a while, went to copy old event -Tickets, reg, etc. missing

Posted: April 9, 2018 at 2:46 pm


sanford

April 9, 2018 at 2:46 pm

I have not had an event for EE for a while but went to copy an old annual event to update for this year anbd Tickets, registration form, question groups, etc are all missing. It was currrent last may when I was using it fully. I have upgraded it anytime there was an upgrade but probably have not looked in 6 months. Not sure if there was a database change and now it does not see it. I did notice that the paypal changed so I updated that gateway. Wondered if there was a step to migrate data that I missed but lots of work if I have to recreate all of the quesitons in registration etc.

Thanks,
Sanford


Josh

  • Support Staff

April 9, 2018 at 3:00 pm

Hi Sanford,

Do you remember if the site had Event Espresso 3 the last time you used it? If so, yes, there’s a data migration step from EE3 to EE4. You can still migrate the data from EE3 if that’s the case.


sanford

April 9, 2018 at 4:49 pm

It was EE$ that I started with. It was the current version this past May and was probablyt an issue with an upgrade in the past 6 months that I think caused this.

I am wondering if there is something hidden.


Josh

  • Support Staff

April 9, 2018 at 5:53 pm

There have not been any database migrations since when 4.9.0 was released in June 2016. Do you have any database backups from last year?

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  Josh 2 weeks, 1 day ago ago

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