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ndaniel
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November 3, 2012 at 10:09 am
Would like to suggest
1) that the Groupon code feature be configured so a code can be mapped as valid only for a defined event category.
2) that they not be flagged as used until the registration is confirmed. currently they are flagged as used on the preliminary form submission, leading to a lot of administrative effort because customers go “back” to edit something and then their code is shown to be invalid and they can’t complete the registration.
Cheers,
Bill
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Chris Reynolds
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November 23, 2012 at 4:50 pm
1) that the Groupon code feature be configured so a code can be mapped as valid only for a defined event category.
That defeats the purpose of what Groupons are for. A Groupon is intended to be for a specific thing. Assigning a coupon code to a category would be making a range of events able to have Groupon codes used on them. We generally don’t recommend having more than one Groupon active at a time because if you have two Groupons, one that costs $50 and one that costs $75, there currently isn’t anything to prevent someone from purchasing the lower-priced Groupon and using it on the higher-priced event. For that matter, from an administrative standpoint, if you have a lot of events (which would be the only reason I would see wanting to allow Groupons to be assigned to a category), it wouldn’t matter what Groupon they purchased — they wouldn’t correlate with any specific event. Groupons are intended to be one-time use codes. I imagine trying to figure out from what Groupons were redeemed what events people were registering for would be problematic if you were allowing Groupons on a bunch of events at the same time.
2) that they not be flagged as used until the registration is confirmed.
This may have been fixed in the last update. Can you try upgrading to .28.5 and post here if it isn’t. We’re planning an update to the Groupon/Social Coupon add-on, so this is something we can add as a feature request there.
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ndaniel
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November 25, 2012 at 7:49 am
Hi Chris, Your example is a good one. We run a groupon with choices: 1 for a category that costs $35 and one that costs $55 at normal pricing. The promo price for each is different. I do not want a person who bought the lower price groupon to use theirs for the higher price event. This is where the category mapping becomes relevant.
If a groupon were mapped as valid for a category, the inappropriate cross use would be removed.
Thanks for the reply!
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Chris Reynolds
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November 27, 2012 at 5:04 pm
The best solution is to hook into Groupon’s system and verify that the code is valid and what it was good for. I went looking for an API a few months ago and it does exist. At the time, access was granted only by request. Through a Google Group. That, apparently isn’t monitored. (Which makes requesting API access or documentation somewhat pointless.) However, it looks like they’ve changed things and they have a public API documentation site now. We’re working on an upgrade to the Groupon / Social Coupons add-on, but for now, this is a limitation of the plugin.
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