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Groupon Codes not being added?

Posted: May 16, 2014 at 10:39 am


Kyle Fitzgerald

May 16, 2014 at 10:39 am

I’m testing out the groupon plugin, and everytime I enter in a new code it just responds with: “The groupon code testcode was not saved. .” and doesn’t add the code. Am I missing something?

Thanks


Josh

  • Support Staff

May 16, 2014 at 12:32 pm

Hi Kyle,

It sounds like the Groupon db table may not have been created when the Groupon plugin was activated. One condition I can think of where something like this would happen is if was a multisite install where groupon was network activated. If it’s on multisite, then you could try network deactivating, then activate on the site where it’s being used.

If it’s not a multi-site network, you could try deactivating Groupon, then reactivating. The table that should be created on plugin activation is _events_groupon_codes, so you could check in the database and make sure it’s there.


Kyle Fitzgerald

May 16, 2014 at 3:56 pm

I was doing this locally, so maybe something went on weird there. It seems to have created a table locally in the DB though, so not sure what the problem is. I’ll try it on the live site in a bit and let you know if the problem persists.


Dean

May 19, 2014 at 12:41 am

Hi,

Please do keep us in the loop on this. If it’s still occurring on your live test site then we can investigate it further.

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