Home Forums Social Coupons Integration (EE3) Groupon code not accepted as payment

Groupon code not accepted as payment

Posted: July 17, 2012 at 4:24 pm


July 17, 2012 at 4:24 pm

HI there

Sorry if this issue hs been addressed – if so, please accept my apologies and direct me that thread please.

I have the latest version of EE & Groupon addon installed, but now I get a message after completing the registration form indicating tbat registration is pending due to incomplete payment, even though the voucher code was inserted.

My previous cersion of EE was 1.1.15 ( I know- Im lazy for updates)and the system worked 100%. Voucher codes are corectly loaded on my side, so I cant understand why suddenly a voucher code is not accepted as method of payment. Any ideas?

  • This topic was modified 8 years, 9 months ago by  Josh. Reason: moving to correct forum topic category


  • Support Staff

July 17, 2012 at 4:38 pm

If you’ve updated from Event Espresso 3.1.15, you’ll want to make sure that there are no template files from the older version in /wp-content/uploads/espresso/templates, as well as old gateway files in /wp-content/uploads/espresso/gateways.

If you had made changes to the templates, merge these changes into the newer templates that are included with the new version of Event Espresso.


July 18, 2012 at 2:28 am

After upgrading, my calendar did not want to display correctly, so I deleted everything involved with EE, just keeping the latest versions. After I had done this, everything worked 100% except for this voucher issue. I checked on FTP, and all my files correlate and there is no previous versions of anything left. The only change I made was to change the “insert Groupon code here” to “If you have a voucher, insert the code here” on the registration page. – that took me 3 days to figure out, so I’m pretty stupid with this stuff. Any other ideas?


  • Support Staff

July 18, 2012 at 6:38 am

So which version number of the Groupon add-on is installed right now?


July 18, 2012 at 10:31 am

Hi there, I deleted the Groupon version i had and redownloaded the entire plugin. All is sorted out, thanks!!

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