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Anne Sasser
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August 12, 2013 at 3:22 pm
We use Groupon and LivingSocial codes frequently for our business. We keep running into problems with registrations. If the coupon code has not yet been entered into the system, it rejects the registration. Is there any way to bypass this and make it accept the registration without the individual code? Or is there any way that we could go about this without it being so labor intensive? Also, is there a way to import voucher codes without coming across the problem of duplicate voucher codes from previous imports? ~Thanks!!
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Dean
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August 13, 2013 at 3:59 am
Hi Anne,
“If the coupon code has not yet been entered into the system, it rejects the registration”
In what way does it reject the registration? On my test server it gives an error that the coupon isn’t valid but allows registration to continue.
Regarding uploading voucher codes, we do have a Pre Release addon that can assist with that, it works off of a CSV spreadsheet file.
The documentation to join the Pre Release channel is here https://eventespresso.com/wiki/pre-release-channel-guide/, and the voucher documentation is here https://eventespresso.com/wiki/voucher-import-tool/
However, it will not stop duplicates.
As I am not heavily invested in Groupon style discounts, could you help me out here, I am assuming it is the code itself being a problem when duplicated but why?
If it is duplicated the system will allow the use of that code more than once, with the first one entered being marked as used first.
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