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Group registration Attendees not being added to registration after update EE3

Posted: October 3, 2014 at 3:17 pm


Colleen Salmon

October 3, 2014 at 3:17 pm

HI
I recently updated my version of EE3 to the latest – 3.1.36.6. Since then none of the group attendees are being added to the registration, the registrar can add all the additional attendees details but they are not captured in the database it seems- only 1 attendee is billed for and the admin email also only comes through as the one primary attendee. Any Ideas on how to fix this? http://cocktailsandcanvas.co.za/ theme is the latest U-design.

Bee


Josh

  • Support Staff

October 3, 2014 at 3:25 pm

Hi Colleen,

I checked your site and it appears that Last Name field was removed from the personal info group part of the additional attendee questions. That’s a system question and normally can’t be removed. Did someone remove that field?


Colleen Salmon

October 3, 2014 at 3:53 pm

Hi Josh
Oh thank you! I was trying to add an extra field to the personal info and somehow I must have deleted the last name field – I just checked it / added it back and that seems to have sorted out the issue.
Many thanks for your quick response.


Lorenzo Orlando Caum

  • Support Staff

October 4, 2014 at 2:33 pm

Hi Colleen,

Thanks for confirming that it worked. If you need help with anything else, just create a new support post on our support forums:

http://eventespresso.com/support/forums/


Lorenzo

The support post ‘Group registration Attendees not being added to registration after update EE3’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Lorenzo Orlando Caum 5 years ago ago

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