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green empty box shows up on mobile devices when trying to purchase tickets

Posted: October 5, 2019 at 8:51 am

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AHSadmin1

October 5, 2019 at 8:51 am

Our site uses the Envato theme from theme forest. It is updated to its latest version. All of our plugins are updated to their latest version. When our patrons try to purchase tickets on their mobile devices, they get an empty box outlined in green, and they cannot proceed from there. I have a screenshot if you would like it.


Tony

  • Support Staff

    •

October 7, 2019 at 5:35 am

Hi there,

We have received your support token request and responded via email.

Please follow up there and we can investigate this further.
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Updated by Tony 5 years, 1 month ago ago

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