Support

Home Forums Event Espresso Premium Gravity forms stop access to the IOS app

Gravity forms stop access to the IOS app

Posted: July 20, 2018 at 6:39 am

Viewing 1 reply thread


ppo

July 20, 2018 at 6:39 am

Hi,

When I activate gravity forms on our wordpress site the IOS event espresso app throws the error “Credentials Mismatch”. Deactivated gravity forms and the app works again.

Everything else works no problem with gravity forms installed. Any idea why the app would do this and any way to get around it?


Tony

  • Support Staff

July 20, 2018 at 7:49 am

Hi there,

Is gravity forms currently active on the site?

EE uses the WP REST API to communicate with your site, right now that’s throwing error 500 (Go to {domaim.com}/wp-json/ and you’ll see) which usually means a fatal error is being thrown during the request.

If you look at the servers error logs do you see any fatal errors there?

Viewing 1 reply thread

The support post ‘Gravity forms stop access to the IOS app’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso