Support

Home Forums Event Espresso Premium got some error recently, solved but want to know what happened

got some error recently, solved but want to know what happened

Posted: November 7, 2022 at 5:23 am


sosfirstaid.ca

November 7, 2022 at 5:23 am

got some error recently, solved but want to know what happened, what type of error is it – “Please Note: Changing the price type will not affect Attendee Ticket Fees on the right side of this page. Price changes will need to be updated” on Edit Attendee Page.


Tony

  • Support Staff

November 8, 2022 at 3:21 am

Hi there,

That isn’t so much an error but a notice:

Please Note: Changing the price type will not affect “Attendee Ticket Fees” on the right side of this page. Price changes will need to be updated manually.

It’s telling you that changing the ticket selection does not automatically update the attendee record’s price.

So say you have a ticket at $10 and another at $20, the user registered onto the $10 ticket and you changed it to be the $20 ticket selected. The price shown on the attendee record would NOT automatically update to be $20, you need to update that section manually.

Is that what you are looking for?


sosfirstaid.ca

November 9, 2022 at 3:34 am

Hi
Yes you are correct. SO it is an notice only not functionality issue.
Thanks


Tony

  • Support Staff

November 9, 2022 at 3:56 am

Correct 🙂

The support post ‘got some error recently, solved but want to know what happened’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso