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Google Maps Greyed out on site page

Posted: July 14, 2021 at 1:54 pm

July 14, 2021 at 1:54 pm

Good afternoon,

I can not figure out why Google Maps is greyed out on our site page, see link below.

Everything seems to be set up correctly on the backend with WordPress within the Event Espresso plug in. Address is added and “yes” is selected on the Display Google Map option.

What steps should I take to resolve this issue?



  • Support Staff

July 14, 2021 at 4:04 pm

Hi there,

The Key you are using has not been authorized to use the Geocoding service.

If you open up Chrome Dev Tools on that page and view the console you’ll see this:

Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see:

The section on restricting keys on the above link gives some more details on this.

Which API do you have enabled currently? You need to add at least the Geocoding API to the key for it to work.

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