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Google Maps are not displaying even with API key setup correctly

Posted: January 18, 2019 at 1:37 pm


Dan Santonocito

January 18, 2019 at 1:37 pm

We are using this plugin and a bunch of add-ons for it on one of our sites but no matter what I do, I can’t seem to fix the issue with the maps not loading. It asks if I am the owner of the site instead of displaying the map. If I look at the developers console, it shows an error saying that there is No API key but that is not true because I added the API key where I was supposed to and I even made sure that Billing is enabled for the correct project and I went and enabled every single Maps API available & updated the API key in the plugin again but nothing works. This must be an issue with the Event Expresso Plugin. I disabled the maps on the events for now, so it will just show the address instead of the map with the error. I also updated to the most recent version of Event Expresso.

Can you please help me figure out what the issue is?

Also can you please CC chris@bassodesigngroup.com when you reply to this?

Thanks,

Chris


Tony

  • Support Staff

January 18, 2019 at 1:53 pm

Hi Chris,

Please re-enable Google Maps and post a like to a page we can view this on here (you can set the reply to private if preferred).


Josh

  • Support Staff

January 18, 2019 at 3:20 pm

One thing we found when adding a Maps API key to our demo site (e.g. https://demoee.org/use-cases/events/monthly-networking-meetings/
) is it took about an hour from the time we added the key until the time the map began to display.


Dan Santonocito

January 24, 2019 at 11:54 am

This reply has been marked as private.


Josh

  • Support Staff

January 24, 2019 at 12:32 pm

This reply has been marked as private.


Dan Santonocito

January 25, 2019 at 2:05 pm

This reply has been marked as private.


Josh

  • Support Staff

January 25, 2019 at 2:10 pm

Hi,

In this case I can advise to either remove the script entirely or contact the theme author for support. As I mentioned earlier, the map displays as expected when previewing another theme.

It may also involve further edits to the theme beyond removing the extra maps scripts if the theme has other scripts that further modify the Event Espresso maps.

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